MNUC and AppKings Solutions Sign ERP Service Level Agreement (SLA)
Isaac Kuria2026-09-16T11:14:38+00:00MNUC has taken another significant step towards strengthening its digital transformation journey following the signing of a Service Level Agreement (SLA) for Microsoft Dynamics 365 with AppKings Solutions. The agreement was formally signed by Appkings CEO, Mr. Simon Okoth, and MNUC Principal, Prof. Zipporah Ng'ang'a. The partnership is aimed at ensuring reliable, efficient, and sustainable support for MNUC’s ERP System. The SLA provides a framework for ongoing technical support, system maintenance, performance monitoring, and timely resolution of issues, helping to ensure that the institution’s digital systems continue to support effective administration and service delivery. Speaking during the signing ceremony, MNUC leadership [...]
