MNUC has taken another significant step towards strengthening its digital transformation journey following the signing of a Service Level Agreement (SLA) for Microsoft Dynamics 365 with AppKings Solutions.
The agreement was formally signed by MNUC CEO, Mr. Simon Okoth, and Principal, Prof. Zipporah Nganga, alongside representatives from AppKings. The partnership is aimed at ensuring reliable, efficient, and sustainable support for MNUC’s ERP System
The SLA provides a framework for ongoing technical support, system maintenance, performance monitoring, and timely resolution of issues, helping to ensure that the institution’s digital systems continue to support effective administration and service delivery.
Speaking during the signing ceremony, MNUC leadership emphasized the importance of technology in enhancing operational efficiency, improving service delivery, and supporting the institution’s strategic objectives.
The partnership with AppKings further demonstrates MNUC’s commitment to leveraging modern digital solutions to create a more connected, efficient, and technology-driven institution.
